If my cargo get damage or loss on journey, how can I get compensation?
iCheetah demands that all the fleet that operate in the system shall have GIT insurance. In case of loss of goods or damage, iCheetah will coordinate with relevant parties to settle. If cargo owner needs to involve additional insurance, iCheetah can provide insurance solutions.
If I am freight forwarder, what can iCheetah do for us?
Freight forwarder can act as cargo owner in iCheetah platform, looking for efficient fleet with agreeable price to guarantee safe transport and control transportation cost. It is the best choice to control costs and reduce risks for freight forwarders that undertake transportation task but do not have trucks.
What kinds of trucks fleet can do transportation in iCheetah system?
Properly incorporation and tax registered, and conform to local legal requirements for transportation. With good reputation, less transport accidents rate and quick response. All registered fleets are required to purchase the relevant transport insurance required by the platform, such as comprehensive, third party, GIT and etc.
Does personal trucks owner deliver cargos from iCheetah?
No. At present, iCheetah only accepts trucks owned by fleet company. Trucks owned by individual or managed by another fleet company cannot be accepted. Fleet company has to register on iCheetah platform by itself. Application cannot be done either by or for another fleet company. All documents of the registered trucks must conform to the fleet certificates.