FAQ
01
How to get account for iCheetah system?
iCheetah Platform is open to fleet companies and cargo owners. Fleet and cargo owner can file user application through iCheetah official website and APP. iCheetah will issue account number and password after verification against company incorporation documents and certificates. Or fleet and cargo owner can get in contact with iCheetah operation team for accounts. It is worth mentioning that iCheetah may carry out site visits of applicants to ensure the authenticity of both fleet and cargo.
02
How to login in iCheetah opreation system?
Official website link, iCheetah Platform, APP
03
If I forgot my password, how to reset?
You can use the registered e-mail to send request for password reset or dial customer service number for the same. iCheetah platform personnel will reset the password for the applicants after learning more details, then the applicants can use the default password to log in and make changes.
04
Will our iCheetah provide personal account to one same company for different part?
Yes. iCheetah will provide fleet and cargo owner with accounts according to different role and responsibility. In principle, each company will be provided with a full-featured account. If extra accounts are needed, respective charges will be induced.